Shipping policy
Thank you for shopping with us. We are committed to providing fast and reliable delivery across the United Kingdom.
Processing Time
All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays). Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.
Shipping Within the United Kingdom
We currently ship exclusively within the United Kingdom.
Delivery Options
- Standard Delivery: 3–5 business days
- Express Delivery: 1–2 business days (where available)
Delivery times are estimates and may vary during busy periods or due to circumstances beyond our control.
Shipping Costs
- Standard UK Delivery: £3.99
- Express UK Delivery: £5.99
- Free UK Shipping on orders over £50
Shipping costs will be displayed at checkout before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.
Delivery Delays
Although we aim to deliver all orders within the estimated timeframe, occasional delays may occur due to courier issues, severe weather conditions, or peak shopping periods.
Incorrect Shipping Information
Please ensure your delivery address is correct before placing your order. We cannot be held responsible for delays or failed deliveries caused by incorrect address details.
Lost or Damaged Orders
If your order arrives damaged or has not been delivered within the expected timeframe, please contact us within 7 days. We will investigate the issue and work to resolve it as quickly as possible.
Contact Us
If you have any questions about your order or delivery, please contact our customer support team. We are always happy to assist.